1. General Terms By using our website, you agree to comply with Hiera Jewelry's terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.
2. Product Availability All products are subject to availability. We strive to keep our inventory updated, but in rare cases, an item may be out of stock. If this occurs, we will notify you and offer alternatives or a refund.
3. Pricing & Payment All prices are listed in the applicable currency and may change without notice. We accept various secure payment methods. Orders will only be processed upon successful payment confirmation.
4. Shipping & Delivery We offer worldwide shipping with estimated delivery times based on location. Hiera Jewelry is not responsible for delays caused by customs, carriers, or unforeseen circumstances.
5. Return & Refund Policy Customers may return items within a specified period, provided they are in original condition. Refunds will be processed once the returned product is inspected. Personalized items may not be eligible for returns.
6. Warranty & Repairs Our jewelry is crafted with high-quality materials and comes with a limited warranty. If you experience defects due to craftsmanship, we offer repair or replacement services within the warranty period.
7. Intellectual Property All content on our website, including images, designs, and logos, is the property of Hiera Jewelry. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Privacy Policy We value your privacy and ensure that your personal data is securely stored and used only for order processing and service improvements. We do not share your data with third parties without your consent.
9. Limitation of Liability Hiera Jewelry is not liable for any indirect, incidental, or consequential damages resulting from product use. Our liability is limited to the purchase price of the product.
10. Governing Law These terms and conditions are governed by the laws of the applicable jurisdiction. Any disputes will be resolved through arbitration or in courts within the relevant jurisdiction.
